Privacy policy

Who we are

Graybook Technologies ([legal entity name], [registered address]) provides trading system development, Quant VPS hosting and colocation services. This policy explains what personal information we collect, why, and the choices you have.

Information we collect

• Information you give us: your name, work email, firm, phone number and anything you write in our contact form or emails.
• Account and service information: billing details, server and service configuration, and support history for customers.
• Technical information: IP address, browser type and pages visited, collected through server logs.

How we use it

• To reply to enquiries and provide the services you ask for.
• To bill, support and secure the services we run for you.
• To meet legal, accounting and regulatory obligations.

We do not sell personal information. [State whether any analytics or marketing tools are used.]

Who we share it with

Service providers who help us run the business, such as data center operators, payment processors and email providers, under contracts that limit their use of your information. [List categories or named sub-processors.]

How long we keep it

[Retention periods for enquiries, customer records and logs.]

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your information, or to object to some uses of it. Contact us at [privacy email] and we will respond within [##] days.

Security

We protect information with access controls, encryption in transit and monitoring. [Describe further measures.]

Contact

Questions about this policy: [privacy email], [postal address].